Frequently asked questions.
Quick answers about how we work, pricing and getting started.
How fast do you respond to a new inquiry?
Within one business day. For urgent website or campaign issues, call or WhatsApp us directly at +91 98398 30450.
Can I hire AXN Digital for just one service?
Yes — every service across our three divisions can be booked individually or bundled together.
Do you work with businesses outside Lucknow?
Yes, we work with clients across India and internationally — most of our work is delivered remotely.
What information should I include in my first message?
Your business type, the service you're interested in, and your rough timeline — that's enough for us to prepare a relevant response.
How is pricing structured?
Every project gets a custom quote based on scope — monthly retainers for ongoing marketing/operations work, and fixed quotes for one-off builds like websites or apps.
Do you sign contracts or is it month-to-month?
Both are available. Most clients start with a short trial period before moving to a longer-term agreement.
Can you take over a website or campaign someone else built?
Yes — we regularly step into existing websites, ad accounts and processes, audit what's there, and take over maintenance or growth from that point onward.
Do I need to use all three divisions to work with you?
Not at all. Many clients start with just one service — a website, a single ad channel, or support staffing — and add more only when it makes sense.
How do you report progress during an engagement?
You get a shared dashboard or regular report covering the metrics relevant to your service, plus a scheduled check-in call to walk through results and next steps.